Our ethos

We believe that one size doesn’t fit all and that honing in our our individual zones of genius allows us to offer the best possible service for our amazing clients who deserve the best! From specialist bookkeepers to experts in year-end returns, VAT wizards and CIS - you’ll have an individual expert working on your project with a team of other specialists on standby when you need them - all under one roof for your convenience.

MEET THE TEAM

We know that finding the right personality fit for your business is as important as finding someone with the right skills, so please have a browse and get to know the team. When you’re ready, you’re welcome to contact them direct using the details in their bio. Alternatively, you can contact the office and Roxy will take care of the rest for you.

  • Hannah Cook is the founder and director of Mendip Accounting Solutions. ​ She originally trained as a beauty therapist, and then worked in a variety of customer focused roles before moving into accounts in 2001.
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    ​Having gained experience working within small businesses, she started Mendip Accounting Solutions in 2005 with the aim of providing an affordable service to local sole traders and partnerships.

    Hannah has continually grown the business and the team and is also the founder and co-director of our partner company, Mendip HR & Payroll Solutions.

  • Naomi joined the team in January 2018. She ensures that things run smoothly behind the scenes of our busy office and looks after all invoicing and credit control. Her spare time is spent watching and supporting her two daughters who play football.

  • After university Mary qualified as a chartered accountant with Deloitte in Bristol, working with a wide range of national and local clients across the South West. Later moving to Clevedon to start a family, she gained self-employed experience before working for a local charity and providing voluntary support to several Clevedon organisations.

    Mary joined Mendip in November 2022 and has enjoyed getting to know the wide range of clients and businesses we work with, from new business start-ups to long-established local characters! In her spare time, Mary sings with two local choirs and likes making things with wool.

  • Rebecca Cutler (Becky) joined Mendip Accounting Solutions as a Bookkeeper in October 2023.  Becky’s 23 years of accounting experience has been gained in Property Management Accounting, which started after taking time to travel the globe for a year.  Prior to travelling, Becky worked for a Building Society which sparked her interest in accounting.

    In Becky’s spare time, she enjoys watching her children play football and rugby, going on fun camping trips with friends and spending time with her family.

  • Michelle joined Mendip Accounting Solutions in March 2022 after deciding on a career change, having previously worked in the fashion industry. She is currently studying towards her Foundation Certificate in Bookkeeping. In her spare time Michelle enjoys long dog walks and spending time with her young family. 

Roxy Marshall, PA to Hannah Cook, Director at Mendip Accounting Solutions


  • Roxy is Hannah's personal assistant. She is usually the first person you will contact as she manages the diary and sets up new clients before the bookkeepers and accountants take over.

    Roxy joined Mendip Accounting Solutions in 2022.

    In her free time, Roxy enjoys being outdoors with her children, seeing friends, and running.


  • Rachel has a first-class degree in Accounting and Finance and went on to achieve her CIMA qualification. She began her working career in multinational corporations, and then set up her own company in France providing accounting analysis and reporting to small businesses.
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    Rachel joined Mendip Accounting Solutions in June 2015 following a family move from France. In her spare time, Rachel is a School Governor, loves running, baking and spending time with her special people.


  • Angela has been working in Bookkeeping and accounts for over 18 years. She earned her bookkeeping qualifications at the Institute of Certified Bookkeepers (South Africa) up to Financial Statements, and is currently working towards her Foundation Level ACCA Diploma. She has also been awarded various other useful certifications including Business Administration and Management, Project Management and Financial Management. Angela is hardworking, enjoys problem-solving and is always on hand to help out!


  • Shelley began her career as an Auditor and Trainee Accountant in South Africa, before immigrating to the United Kingdom in 1998. She gained widespread experience as a bookkeeper in London in various sectors, including the oil and gas industry and property investment and development. 

    Shelley joined Mendip Accounting Solutions on a part-time basis in February 2023, after relocating to Clevedon. She enjoys travelling, going on long scenic walks (when the weather is good!) and listening to music while pottering around in the garden.

  • Harriet started off her accountancy journey at 19 working for a Bristol-based kitchen manufacturer as a member of the purchase ledger team, progressing on to a credit control role where she achieved her AAT Level 2/3 qualifications. She now brings her 5 years of industry experience to the Mendip team as a trainee bookkeeper.

    In her spare time, Harriet takes a keen interest in hiking, running, sewing and baking.

    Qualifications:

    AAT Level 2 foundation certificate in accounting 

    AAT Level 3 advanced diploma in accounting 

  • "Extremely helpful, informative and always friendly to deal with"

    Regina Hesdon-Noble, Natural Motion Chiropractic Ltd

  • "I'm probably a tiny customer compared to some at Mendip but have never felt that way. I always get super quick and very helpful responses, for example"

    Ro Jackson, SLOWE LTD

  • "As a complete novice business owner Mendip have been incredibly supportive- no matter who answers the phone my queries are answered in a friendly and informative manner. I’m never made to feel foolish for my lack of experience or that I’m taking up too much time. Great communication and understanding of my personal needs"

    Linda Sweet, Active Kids

  • "Always professional, polite, and helpful. Instil confidence in their work"

    Andy Woodward

  • "Excellent communication from all people involved with my case, ​and always kept in the loop while things were sorted out"

    Helen Mutlu, H&H Burgers

  • "Incredibly helpful over the phone and during the initial set-up meeting, minimal hassle during tax return and very speedy. Responsive and knowledgeable and able to help with QuickBooks queries when needed"

    Tom Heal, WeMakeFilms

  • "I have been a client for over 5 years now and have always found everyone to be helpful, knowledgeable, and efficient to answer any queries I may have. Everything is explained clearly so I can rest assured that my accounts are in good hands. I have seen the team grow over the years which is a testament to their passion and professionalism for what they do"

    Paul Smith, Word Gets Around

  • "You explained each step of the process to me and kept me informed as we progressed with my submission. ​This gave me so much peace of mind so thank you!"

    Tamzin Warby

  • "The team are always one step ahead. I am always reminded what I need to provide and they are very patient, even when they have to keep asking! Prompt reliable service and queries dealt with promptly, trouble free accounting with a quick response to queries. They helped enormously sorting out my capital gains tax and were very knowledgeable and informative when handling my tax return - a smooth efficient process with regular prompt responses"

    Sasha Peart, First Aid Solution

  • "Highly satisfied"

    Tom Adlam, TJA Development

  • "Mendip always communicates so efficiently, which is so important. They were especially helpful during the March 2020 lockdown, answering all queries and concerns we had, along with emailing us the most up to date information from the government about COVID and how it may help or effect our business. Thank you for all your hard work, you go over and above to provide a fantastic service"

    Hannah Drummond, Northwood Bristol Ltd

  • "Everyone is extremely professional and friendly. Nothing is too much trouble. Our experience with Mendip is so positive I would have total confidence recommending their services to anyone I know. Everything attention to detail, help, advice, communication. Well done team!"

    Brothers Plumbing & Heating Services

  • "Always available to answer any questions"

    Shan, mobile hairdresser

  • "Always helpful and responsive"

    Eve Remington, Eve Remington Coaching

  • "Amazingly helpful staff, super quick responses when they’re needed"

    Sophie Ferbert

  • "Always happy to help, very friendly and knowledgeable team"

    Pete Matyjasik, Majestic Wood Design